IT Shopkeeping

Video from Dan Hermes’ talk on human communication in the software industry at MIT. The material is from Mr. Hermes’ book How to Interact with People.

NE IT Pro Community Leaders will feature Dan Hermes as a speaker on April 23rd, 2013, 3:00pm at the Microsoft Office at 1 Cambridge Center.  He will cover material from his forthcoming books, Softwareball: How to Play as a Team in the Software Industry and How to Interact with People: Human Communication in the Software Industry.
When: April 23rd, 2013, 3:00pm new time
Where: Microsoft Office, 1 Cambridge Center, Cambridge, MA map
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Topic: Mastering Human Communication Patterns

The Back Bay Large Installation System Administration(BBLISA) group featured Dan Hermes as a speaker on March 13th, 2013, 7:00pm at MIT.  He covered material from his forthcoming book, How to Interact with People: Human Communication in the Software Industry.  For details, see: http://www.bblisa.org/
When: March 13th, 2013, 7:00pm
Where:MIT, Building E51, Room 149, 70 Memorial Drive, Cambridge, MA
Schedule:
7:00 – Announcements & Introductions
7:30 – Formal presentation
Topic: Mastering Human Communication Patterns
Missed human connections in the software industry account for most of our project failures.  Improving communication can dramatically improve individual and team performance.
Typical Frustrations
They …

So they just don’t get it?  Here’s what to do.  Miscommunication usually boils down to this: someone wants someone to do something they either don’t want to do or something they don’t understand.  Here are three ways to fix it: