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[15 Mar 2013 | One Comment | ]
Mastering Human Communication Patterns – Video and Slides

Video from Dan Hermes’ talk on human communication in the software industry at MIT. The material is from Mr. Hermes’ book How to Interact with People.

Communication, Events »

[27 Feb 2013 | One Comment | ]
4/23 at Microsoft: Human Communication Patterns for Techies

NE IT Pro Community Leaders will feature Dan Hermes as a speaker on April 23rd, 2013, 3:00pm at the Microsoft Office at 1 Cambridge Center.  He will cover material from his forthcoming books, Softwareball: How to Play as a Team in the Software Industry and How to Interact with People: Human Communication in the Software Industry.
When: April 23rd, 2013, 3:00pm new time
Where: Microsoft Office, 1 Cambridge Center, Cambridge, MA map
REGISTER
Topic: Mastering Human Communication Patterns

Communication, Events, Leadership, The IT Shop »

[11 Jan 2013 | No Comment | ]
3/13 at MIT: Human Communication Patterns for Techies

The Back Bay Large Installation System Administration(BBLISA) group featured Dan Hermes as a speaker on March 13th, 2013, 7:00pm at MIT.  He covered material from his forthcoming book, How to Interact with People: Human Communication in the Software Industry.  For details, see: http://www.bblisa.org/
When: March 13th, 2013, 7:00pm
Where:MIT, Building E51, Room 149, 70 Memorial Drive, Cambridge, MA
Schedule:
7:00 – Announcements & Introductions
7:30 – Formal presentation
Topic: Mastering Human Communication Patterns
Missed human connections in the software industry account for most of our project failures.  Improving communication can dramatically improve individual and team performance.
Typical Frustrations
They …

Communication, Featured, IT Shop Doctor, The IT Shop »

[7 Jan 2013 | One Comment | ]
How to Resolve a Miscommunication

So they just don’t get it?  Here’s what to do.  Miscommunication usually boils down to this: someone wants someone to do something they either don’t want to do or something they don’t understand.  Here are three ways to fix it: