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3/13 at MIT: Human Communication Patterns for Techies

11 January 2013 No Comment

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The Back Bay Large Installation System Administration(BBLISA) group featured Dan Hermes as a speaker on March 13th, 2013, 7:00pm at MIT.  He covered material from his forthcoming book, How to Interact with People: Human Communication in the Software Industry.  For details, see: http://www.bblisa.org/
When: March 13th, 2013, 7:00pm
Where:MIT, Building E51, Room 149, 70 Memorial Drive, Cambridge, MA
Schedule:
7:00 – Announcements & Introductions
7:30 – Formal presentation
Topic: Mastering Human Communication Patterns
Missed human connections in the software industry account for most of our project failures.  Improving communication can dramatically improve individual and team performance.
Typical Frustrations
They just don’t get it
They talked at you for an hour and made no sense
That meeting was like a construction committee for the Tower of Babel
In the same way that programming languages have interfaces and design patterns, so do human beings.  Problems that appear technical in nature can usually be traced back to failed interactions between people.
We’ll explore:
The human interface in the software shop and key patterns of communication. At both the individual and departmental levels
Examine techniques for how to listen to and understand others
How to be heard and understood yourself.

See more of the talk here.

The Back Bay Large Installation System Administration(BBLISA) group will feature Dan Hermes as a speaker on March 13th, 2013, 7:00pm at MIT.  He will cover material from his forthcoming books, Softwareball: How to Play as a Team in the Software Industry and How to Interact with People: The Missing Guide to the Software Development Industry.  For details, see: http://www.bblisa.org/

When: March 13th, 2013, 7:00pm
Where:MIT, Building E51, Room 149, 70 Memorial Drive, Cambridge, MA


How-Interact-Cover

Topic: Mastering Human Communication Patterns

Missed human connections in the software industry account for most of our project failures.  Improving communication can dramatically improve individual and team performance.

Typical Frustrations

  • They just don’t get it
  • They talked at you for an hour and made no sense
  • That meeting was like a construction committee for the Tower of Babel

In the same way that programming languages have interfaces and design patterns, so do human beings.  Problems that appear technical in nature can usually be traced back to failed interactions between people.

We’ll explore:

  • The human interface in the software shop and key patterns of communication. At both the individual and departmental levels
  • Examine techniques for how to listen to and understand others
  • How to be heard and understood yourself.

About the Presenter

Mr. Hermes, principal consultant of Lexicon Systems, has over twenty five years experience as a software management consultant, .NET architect and developer. From start-ups to blue chips, Mr. Hermes has served dozens of software companies striving to develop successful, lasting enterprise systems. He has taught software architecture and development at Northeastern University, Microsoft User Groups, and Microsoft Certification classes at corporate training facilities. Cited on National Public Radio, Forbes, and Reuters, Mr. Hermes has had articles published by Media-N and MIT Press. He has served on the board of the Institute of Management Consultants New England Chapter and is currently director of Art Technology New England(ATNE).

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